We are pleased to announce that Łukasz Knut, Concierge at the Sheraton Sopot Hotel, has joined the international community of concierges distinguished with the prestigious Les Clefs d’Or “Golden Keys” insignia.
Les Clefs d’Or (French for “Golden Keys”) is an international association bringing together the world’s top concierges, operating in over 80 countries. Membership in this organization is granted exclusively to individuals who demonstrate the highest level of guest service, extensive knowledge, impeccable professional ethics, and the ability to fulfill even the most demanding requests. The Golden Keys worn on a jacket lapel are a symbol of trust, discretion, and a global network of contacts that enables concierges to fulfill almost any guest wish.

Receiving this distinction is not only a personal achievement, but also a testament to the highest standards of service represented by the hotel.

Łukasz Knut has been associated with Sheraton Sopot for 16 years, where he has developed his career with remarkable consistency and dedication. Over the years, he has gained extensive experience, becoming one of the pillars of the team, the face of the hotel, and an indispensable support for guests from around the world. His work combines passion, class, and elegance—qualities that define the very best concierges.

Łukasz is known for his personalized approach to each guest, excellent knowledge of the region, and his ability to create exceptional experiences. His professionalism, calm demeanor, and attention to detail ensure that guests feel cared for at the highest level. The awarding of the Golden Keys confirms his outstanding competencies and long-standing commitment to building the highest standards of hospitality.